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Installation Guide

How To Install Airhub Mobile eSIM

For iPhone running iOS 13. The actual texts or screen might be different depending on the iOS version and the device.

For iPad
  • 01

    Tap Cellular or Mobile Data from Settings

    Make sure your device is connected to a stable WiFi network.

  • 02

    Tap Add Cellular Plan

  • 03

    Scan QR code we provide

    * Internet connection required In case you have only one device and cannot scan the QR code, enter the activation code and SM-DP+ address manually.

    They are provided along with the QR code via email.

  • 04

    Tap Add Cellular Plan

    Note that you cannot go back or cancel after you tap it.

  • 05

    Enter "Airhub Mobile" to label your new cellular plan

    You can change labels later in Settings.

  • 06

    Tap Update on Carrier Settings Update

    APN (Access Point Name), which is required for Personal Hotspot, will be configured automatically by doing this step.

  • 07

    Choose Primary as your Default Line

  • 08

    Choose Primary for iMessage, FaceTime and Apple ID

    Or simply tap Continue without selecting any

  • 09

    Choose your default line for cellular data

    Select Primary unless you want to use Airhub Mobile eSIM immediately for cellular data.

How To Use Airhub Mobile eSIM For Mobile Data

Follow these steps after you arrive at your travel destination.

  • 01

    Turn on Airhub Mobile eSIM (Cellular Plan)

    Go to Settings > Cellular or Mobile Data and make sure Airhub Mobile eSIM is turned on.

  • 02

    Set it up for Cellular Data and turn Data Roaming on

    Tap Cellular Data and assign Airhub Mobile eSIM. Also, enable Data Roaming.

  • OPTIONAL

    For Personal Hotspot, set up APN (Access Point Name) In case you did not update the Carrier Settings (Step 06 above) and want to use Personal Hotspot feature, tap Cellular Data Network and enter "Airhub" in all 4 APN fields (Cellular Data, LTE setup, MMS and Personal Hotspot)

SET UP GUIDE FOR iPad

How To Install Airhub Mobile eSIM

The instruction below is for iPad (7th generation WiFi+Cellular model) running iPadOS 13. The actual texts or screen might be different depending on the OS version and the device.

  • 01

    Tap Cellular Data > Add a New Plan from Settings

    Make sure your device is connected to a stable WiFi network.

  • 02

    Select "Other …" at the bottom of the carrier list

  • 03

    Scan QR code we provide

    * Internet connection required In case you have only one device and cannot scan the QR code, enter the activation code and SM-DP+ address manually. They are provided along with the QR code via email.

  • 04

    Tap Add Cellular Plan

    Note that you cannot go back or cancel after you tap it.

  • 05

    Make sure it’s added to Cellular Plans

    Some iPadOS versions force to change the plan name from Airhub Mobile to Carrier or Carrier-Carrier but it does not affect the eSIM functions.

  • 06

    Tap Update on Carrier Settings Update

    APN (Access Point Name), which is required for Personal Hotspot, will be configured automatically by doing this step.

How To Use Airhub Mobile eSIM For Mobile Data

Follow these steps after you arrive at your travel destination.

  • Make sure Roaming is turned on. Select and activate the Airhub Mobile eSIM under Cellular Plans.

  • OPTIONAL

    For Personal Hotspot, set up APN (Access Point Name)

    In case you did not update the Carrier Settings (Step 06 above) and want to use Personal Hotspot feature, tap Cellular Data Network and enter "Airhub" in all 4 APN fields (Cellular Data, LTE setup, MMS and Personal Hotspot)